1.   Reporting Problems on Local Roads & Bikeways?  

To report a Local Bike Network issue or problem on a local road or pathway contact your local Council Offices. Ask for the Bicycle Officer if they have one. If you have a smartphone you can also use a couple of handy phone apps to notify directly notify your local Council of problems on the spot!

  • SnapSendSolve.  SnapSendSolve is an excellent app that allows you to take a picture, write a note & automatically send a notification to the relevant authority. Most councils are registered to receive notifications via this app! 
  • MyLocalServices  MyLocalServices is sponsored by the LGA & delivers Council information on waste collection, events & parks. It also allows you to report local maintenance issues & receive news from your local Council.
 Potholes & Road Maintenance:  Road and pathway surfaces wear out and get damaged by trucks, tree roots etc. We can very easily help with regular maintenance by reporting directly to our Local Council – it works!

Broken glass is a problem in bike lanes.If there are broken bottles in the bike lane you’ll be doing all cyclists a big favour if you just ask your council to come and sweep it regularly!

Caltrop If you see Caltrop growing by your local bike track or in your street please report it immediately to Council. If it’s an isolated or immature plant and if you are properly prepared, there’s no reason why you can’t deal with it yourself – but you’ll need spade, broom, bag & bin! Watch this short video first so you know how to remove the plant and all of its seeds properly! If it’s an infestation please get on to Council asap!

2.   Problems on Main Roads:   

Most local roads in the metro area are administered by local councils. Most main or arterial roads are the responsibility of DIT (Department of Transport). To report a problem on main or arterial Roads contact DIT here.


If you are not certain if the road is administered by DIT or Council, just report the problem to your local Council – they will always pass the message on to DIT.